Speak Pixels – Privacy Policy

Speak Pixels (“we,” “us,” or “our”), a Texas-based professional photography business, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share information when you visit our website, use our services, or opt into communications, including SMS messages.

By using our Site or services, you agree to the practices outlined in this Privacy Policy.


1. INFORMATION WE COLLECT

We collect information to provide services, communicate effectively, and comply with legal obligations. Information collected may include:

a. Personal Information

Name, email address, phone number, mailing address

Payment information for booking sessions or purchasing products

Account login credentials (if applicable)

b. SMS and Mobile Data

Phone number provided for SMS opt-in

Message history and delivery data for appointment reminders, notifications, and marketing communications

c. Automatically Collected Information

IP address, browser type, operating system, and device information

Site navigation, pages visited, and engagement metrics

d. User-Generated Content

Photos, videos, or other media you submit for services

Comments, messages, or other communications you provide via the Site


2. HOW WE USE YOUR INFORMATION

We use the information we collect for:

Providing photography services and delivering purchased products

Sending appointment confirmations, reminders, service updates, and billing notifications

Sending marketing communications and promotional offers via email, SMS, or other methods (only with opt-in consent)

Improving our website, services, and user experience

Responding to inquiries, requests, or customer support issues

Processing payments and complying with legal, tax, and accounting obligations under Texas law


3. SMS COMMUNICATIONS AND OPT-IN

By providing your phone number and opting in, you consent to receive SMS messages for:

Appointment confirmations and reminders

Service updates and notifications

Billing notices

Promotions, special offers, and business communications

Message frequency: Messages will be sent as needed. Standard message and data rates may apply.

Opt-out: You may opt out at any time by replying “STOP” to any SMS message or contacting us directly. Once opted out, you will no longer receive SMS communications unless you opt in again.


4. SHARING AND DISCLOSURE

We do not sell your personal information. We may share information only in the following limited circumstances:

Service providers: Third-party vendors who provide services on our behalf (e.g., SMS providers, payment processors) and are bound by confidentiality agreements

Legal compliance: When required by law, court order, or legal process under Texas or federal law

Business transfers: In connection with a sale, merger, or acquisition of assets

Important: SMS opt-in data will never be shared for marketing purposes without your explicit consent.


5. DATA SECURITY

We implement reasonable administrative, technical, and physical safeguards to protect your data from unauthorized access, disclosure, or misuse.

Your data is hosted securely by our service providers.

You are responsible for maintaining the confidentiality of your account credentials and login information.


6. DATA RETENTION

We retain personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, enforce agreements, and maintain historical records.


7. YOUR RIGHTS UNDER TEXAS LAW

Under Texas statutes, including the Texas Business & Commerce Code and the Texas Deceptive Trade Practices Act, you may:

Request access to personal information we hold about you

Request corrections to inaccurate information

Request deletion of your personal information, subject to legal and contractual requirements

To exercise your rights, contact us at [email protected].


8. CHILDREN’S PRIVACY

We do not knowingly collect information from children under 13. If we discover that we have collected such information, we will delete it immediately.


9. COOKIES AND TRACKING TECHNOLOGIES

We may use cookies and similar technologies to:

Analyze site traffic and usage

Improve website functionality and user experience

Provide personalized content and marketing

Disabling cookies may affect your experience on our Site.


10. THIRD-PARTY LINKS

Our Site may contain links to third-party websites. Speak Pixels is not responsible for their privacy practices or content. We encourage you to review the privacy policies of any linked websites.


11. GOVERNING LAW AND JURISDICTION

This Privacy Policy is governed by the laws of the State of Texas. Any disputes arising under this Privacy Policy, our Site, or services will be adjudicated in the state or federal courts located in Austin, Texas. By using our Site or services, you consent to the jurisdiction of these courts.


12. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy to reflect changes in our practices, legal obligations, or services. Updated policies will be posted on our website with a revised effective date. Continued use of our Site or services constitutes acceptance of changes.


13. CONTACT INFORMATION

For questions, concerns, or requests regarding this Privacy Policy, please contact:

Email: [email protected]
Website: www.speakpixels.com